Privacy Policy

1. Introduction

Dhruv Technology Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dhruvtechsol.ai and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a consultation
• Subscribe to our newsletter
• Communicate with us via email

This information may include:

• Full name
• Email address
• Company name
• Job title/role
• Phone number
• Project details and business requirements

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Date and time of visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• reCAPTCHA Cookies: Google reCAPTCHA for spam protection

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule and conduct consultations
• Send you information about our services
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze website usage and trends

4. Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf:

4.1 Formspree

We use Formspree to process contact form submissions. Form data is forwarded to our email address. Formspree's privacy policy: https://formspree.io/legal/privacy-policy/

4.2 Google reCAPTCHA

We use Google reCAPTCHA to protect our forms from spam and abuse. Google collects hardware and software information and may use cookies. Google's privacy policy: https://policies.google.com/privacy

4.3 Vercel (Hosting)

Our website is hosted on Vercel. Vercel may collect analytics data. Vercel's privacy policy: https://vercel.com/legal/privacy-policy

4.4 Google Fonts

We use Google Fonts for typography. Google may collect usage data. Google's privacy policy: https://policies.google.com/privacy

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Contact form submissions are retained for:

• Active inquiries: Until resolved or 1 year, whichever is longer
• Client relationships: Duration of engagement plus 7 years for legal compliance
• Marketing communications: Until you unsubscribe

6. Your Privacy Rights

6.1 GDPR Rights (EU Residents)

If you are a resident of the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation on data use
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

6.2 CCPA Rights (California Residents)

If you are a California resident, you have the following rights:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price
• Right to request deletion of personal information

Note: We do not sell your personal information.

6.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at: 51221487@dhruvtechsol.ai

We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• HTTPS encryption for all data transmission
• Secure form submission via encrypted channels
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Privacy Shield certification (where applicable)

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new privacy policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

14. Legal Basis for Processing (GDPR)

We process your personal information based on the following legal grounds:

• Consent: You have given clear consent for us to process your data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services)

15. Your Consent

By using our website and submitting your information, you consent to our Privacy Policy and agree to its terms.